I am a consumer whore (and how)

It’s 4:30 AM right now, but given the recent positive experiences I’ve had, I would be remiss to not report on it.

Some of you may know that I’ve wanted Rock Band and/or Guitar Hero for a while… basically since I first moved to San Francisco and before I became overly stingy about money. When I was seriously considering this idea again last year, Rock Band 3 had been out of print for so long that it was going for ridiculous amounts of money online, and I couldn’t justify spending nearly $1000 to buy the game, an extra guitar controller, and a PS3 to play it all on.

Rock Band 4 and Guitar Hero Live were released earlier this year, and I figured I should get them now (after basically waiting almost 8 years, and given we now have a house and therefore a place to play it), especially when Black Friday sales were happening. So I got Rock Band at $50 off (online via Target) this past Monday, and ordered Guitar Hero Live on Amazon (at $40 off).
But that evening, I made a physical trip to the Target store in our neighborhood, and happened to walk past the games section, where they were having a one-day sale on Guitar Hero at 40% (or $60) off. So it was entirely by happy coincidence and luck that I saved another $20. (Amazon fortunately made it easy to cancel the order, so I didn’t end up with two copies of Guitar Hero.)

I also figured I should actually spend the work Amazon credit that had been earmarked for a new camera lens for a while, given all the steep discounts happening right now.
I’d been debating for months (since I got the credit in late August, basically) about getting the D610 full-frame camera body, versus just a lens, versus upgrading my existing body to the DX-format D7100. But, in the end, I couldn’t justify spending nearly twice the price on a body just to get FX (sale prices of ~$800 versus ~$1500), and Amazon was having some pretty awesome discounts on a D7100, 18-140mm lens, and Photoshop Lightroom bundle, so I sprang for it yesterday (Wednesday) morning. It will be really nice to have the new camera and lens.

Black Friday deals started up in earnest today (pretty much 4.5 hours ago at this point), so I ordered the PS4 ($50 off pretty much everywhere; I got it from Amazon) and some discounted games (FFX/X-2 Remaster, Until Dawn; $20 and $40 off respectively) and things are awesome.

And it turns out… shipping nowadays is really fast. Rock Band, which was ordered from Target late Monday night, actually shipped from within PA and arrived at the house this past evening (Wednesday). I was glad there were housemates to bring the package indoors so it doesn’t have to sit outside until we return from Thanksgiving.

The camera body, which shipped hours after I placed the order, also shipped from within PA and had a delivery date of Friday, which was clearly not going to work. (And be even more problematic, because while it’s one thing to let a $250 game sit outside and potentially get stolen, it’s entirely another to leave a $1000 camera body outside.) And this is where Amazon is awesome.

I know a lot of people complain about how Amazon treats its workers and how it strangles publishers and other competition… but from a consumer standpoint, Amazon is pretty much perfect. I hopped onto a chat and explained the situation, and the rep was simply like, “Yeah. That makes total sense. Let me contact UPS and tell them to delay delivery until Monday.”
Simple, effective, and it took about 5 minutes of typing into a chat window (with phone options available for those so inclined). This is what all customer service should be like.

(Related note: I kind of feel like websites should not only have delivery windows when ordering, but also allow you to specify restrictions like, “Item cannot arrive before X date”. Seems like it’d be particularly important around holidays like Thanksgiving and Christmas, where items arriving early can conflict with travel plans. But maybe this isn’t a thing that comes up too often in practice? Maybe I’m just unusual for hitting it twice within a period of 3 days.)

So that was really nice, until I happened to check the D7100 bundle I’d bought again a little bit ago, and found that the price had dropped $90. It was entirely my fault — I should have waited until actual Black Friday deals to get it, I guess — but I figured it didn’t hurt to at least ask…
So I hopped into another Amazon chat, explained the situation, and had a $90 refund against my credit card with no fuss. Magic.

So yeah… it’s been a nice shopping experience this year, between Amazon having awesome customer service and being able to take advantage of all the Black Friday sales online (and, in some cases, as early as this past Monday). I’ve spent more in the last 72 hours than probably all my discretionary spending in the last two years combined, which makes me feel a little weird about things. But I suppose most of it has been stuff I’ve been wanting for years anyway, so it’s more like I’m taking advantage of the specific sale period rather than buying random things?

Yay for basement video game room. :D

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